How We Manage Rental Property

As an Investment Property Owner, you employ us to provide you with a superior service, our management fees include the following:

1. Collect your rent.

2. Provide weekly, bi-monthly or monthly disbursements.

3. Issue weekly, monthly/bi-monthly statements to you.

4. Provide fully itemised statements indicating rent collected and if applicable money spent on repairs/ maintenance (including attaching invoice/s for easy reference).

5. Closely monitor rental payments to minimise and recognise arrears. We have a zero tolerance policy.

6. Perform routine inspections every quarter, providing you will a full photographic report.

7. Conduct a detailed entry report with photos.

8. Conduct a thorough exit report to ensure smooth bond transaction.

9. Monitor the market condition and conduct regular rent reviews.

10. Arrange repairs and cleaning as per your instruction, using reliable qualified trades people.

11. Organise regular smoke alarm and safety switch tests as per legislation.

12. Arrange at your request annual terminte / pest control treatment.

13. Provide payments of rates, insurances and other accounts as per your instructions.

14. Be available to you and your tenant 7 days a week.

15. We will call you on a regular basis to give you updates.

16. Prompt correspondence – same day service (phone, email and SMS).

17. Maintaining detailed and accurate records.

18. Payment and recovery of water usage charges.

19. Preparation of lease agreements and other documents.

20. Lodgements of bonds.

21. Processing notices to vacate.

22. Liaising with Owners and Tenants.

23. Liaising with insurance companies.

24. Providing random drive by inspections.

25. Providing you with 24/7 access to your account.

26. Keeping up to date with legalisation.

27. Provide you and your tenant with advice on tenancy laws.

28. Arrange tax depreciation schedule when requested.

29. Strict tenancy terms and conditions to protect your property.

30. Organising of pool cleaning, lawn mowing and other general maintenance issues.